Privacy Policy

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Privacy Policy / Use of Personal Information

Personal data entered and recorded is used in accordance with the following points:

■ Provision of Services	The data is used to provide services requested such as inquiry, material request and other such forms.
■ Other Communications	HOTEL FRANCS may also contact customers by e-mail, telephone or post as deemed necessary.

We manage the customers’ personal information with great caution.

The database containing the personal information of customers using the Websites is kept within a system, protected by a safeguarding mechanism against intrusions from the outside (firewall). We have also devised appropriate measures to prevent personal information from divulge, misuse, destruction, alteration, etc.

We do not disclose the personal information of our customers to third parties without their approval.

However, customers' personal information may be disclosed to third parties in the following circumstances:
・ Formal inquiry on a legal basis by police authorities, courts or other official institution.
・ Other serious and urgent necessity of the customer, HOTEL FRANCS or a third party.

We respect the requests of our customers in handling of their personal information.

In case a customer does not need to receive information from us, we will suspend transmissions, contacts and mailings of e-mail, telephone calls, mail, etc.

Cookies Access Logs

The Websites use cookies. Cookie functionality may be turned off in your browser settings, but you may then be unable to take advantage of some of the services provided on the Websites. The Websites log access by their users. Access logs include the domain name and IP address, type of browser, date and time of access and originating link of users accessing the Websites, but do not contain information that would allow the identification of individual users. Access logs are employed for purposes of statistical analysis entailed in site maintenance and usage monitoring, while not used for any other purposes.